Communication Breakdown

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Case

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May 22, 2013
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"It's not my fault that you misunderstood me."

I actually heard someone say this, and I am staggered at the colossal ignorance of that statement. It's quite ignorant to think that the audience has the biggest burden to understand a speaker's words, particularly when those words are poorly spoken or written.

It is astounding how many people think that the way we communicate isn't very important. It's only the MOST IMPORTANT FACTOR IN COMMUNICATION!

It needs to be said. I'm not saying that an audience's burden is at zero percent, but it's the responsibility of the speaker to tailor the speech or writing to the audience. If the audience is a bunch of nuclear physicists, then what I have to say had better match their understanding of the world, or I'll be laughed out of the room.

Whenever I try to communicate and someone misunderstands me or gets upset because they think I meant one thing when I didn't, whose fault is it? Anyone?

It's MY fault and MY responsibility to correct the error, which I normally do with humility.
 

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